KARACHI : Sindh Inspector-General (IG) of Police Dr Syed Kaleem Imam said the public should be given awareness about the basic services and facilities of police complaint centers established on district levels.
The police chief asked all additional Inspector Generals, Deputy Inspector Generals (DIGs), district Senior Superintendents Police (SSPs) and senior officials of Central Police Office to ensure all necessary arrangements to encourage the public use of complaint centers.
The IG Sindh gave these instructions Imam during a video conference session organised at Karachi Central Police Office.
He directed that boards and banners with contact details should be put up to propagate awareness about the police complaint centres present at the offices of all DIGs, SSPs including police stations and other public places.
“This is to ensure the public that they can reach the police complaint centres in case the related
police stations are not making any efforts for the resolution of their problems.” The police complaint centres are the places where the public wouldn’t only be able to lodge their problems but will also have them addressed immediately, Imam assured.The police, at these centers, would be in contact with lawyers and bar councils to ask for suggestions and consultation regarding people’s complaints, Imam briefed audience.
How to register complaint?
The IG Sindh informed the people through his session that they could register their complaints by contacting the given email addresses, phones and mobile numbers, if the police station officials are not giving them an immediate response over their issue.
The police complaint centres would not only take action on complaints but also inform the complainant about the progress and even the final reports over their matter.
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